Confidence offers a virtual voice channel (persons with dementia are able to request assistance from care persons e.g. when they lose orientation, they then can locate them on an electronic map and give them instructions on where to go), a virtual video channel (people with dementia can actually see the care person , thus creating a sense of confidence and security), a location tracking service (provided the previous consent of the person with dementia, he/she can be tracked while being on the move) and finally, a mobile care and community service (allowing care persons to be mobile themselves while instructing people with dementia). To keep service costs low, a credits system based on emerging mobile payment technologies will be established. To ensure a high acceptance of Confidence, end users (people with dementia, family members, professionals from home care agencies and trusted volunteers) will be involved in all phases of the projects. Therefore lead users will be involved in the project implementation phase and two field trials will be conducted in Austria, Romania and Switzerland.

Planned Results

From a technical point of view, the expected outcome of Confidence is a mobility safeguarding assistance service running on a smartphone. It consists of a locationaugmented voice service, a virtual video service, a location tracking service and a mobile community service. The technical solution is supplemented by an innovative, cooperative service model, which involves all relevant stakeholders of home care. Confidence aims at designing, implementing, testing and validating the technical solution as well as the service

Duration of the project and starting date

36 months; starting date 1st June 2012